Privacy Policy

1. Introduction

CSS Infracon Pvt. Ltd. ("CSS Infracon", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website, which markets Prestige Bougainvillea Gardens, Sector 150, Noida–Greater Noida Expressway, as an authorized UP RERA registered channel partner. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you. By using this website or submitting an enquiry form, you agree to the practices described in this policy.

2. Who We Are

This website is owned and operated by CSS Infracon Pvt. Ltd., an authorized real estate marketing and channel partner (UP RERA Agent Registration No. UPRERAAGT15931), registered office at P5 Floor, Suite 540, Urbtech NPX Tower, Sector 153, Noida, Uttar Pradesh 201310, India. We are the "Data Fiduciary" for the personal data collected through this website under India's Digital Personal Data Protection Act, 2023 ("DPDP Act").

3. Information We Collect

We collect information in the following ways:

• Information you provide directly — when you fill in an enquiry or callback form on this site, we collect your name, email address and message. If you contact us by phone or WhatsApp, we may also receive your mobile number and the content of that conversation.
• Information collected automatically — like most websites, our hosting and security providers may automatically log standard technical data such as your IP address, browser type, device type, referring page and the pages you view, for security and analytics purposes.
• Cookies and similar technologies — see the Cookies section below.

We do not knowingly collect sensitive personal data (such as financial account details, government ID numbers, or payment card information) through this website, and no payment or booking amount is ever collected here.

4. How We Use Your Information

We use the information we collect to:

• Respond to your enquiry and share pre-launch pricing, floor plans and project updates for Prestige Bougainvillea Gardens;
• Contact you by phone, WhatsApp, email or SMS regarding your enquiry, including UP RERA registration status updates;
• Maintain internal records of enquiries in our customer relationship management (CRM) system;
• Improve this website and understand, in aggregate, how visitors use it;
• Comply with legal, regulatory and RERA-related obligations; and
• Detect and prevent fraud, spam or misuse of our enquiry forms.

We do not use your personal information for any purpose incompatible with these stated purposes without notifying you.

5. Cookies & Tracking Technologies

This website uses a small number of cookies and similar technologies:

• Strictly necessary cookies — required for the site to function (e.g. remembering that you responded to our cookie banner).
• Font delivery — we load typefaces from Google Fonts (fonts.googleapis.com), which may receive your IP address as part of that request.
• Analytics & advertising cookies (optional) — if enabled, we may use tools such as Google Analytics and Google Ads (including conversion tracking and remarketing) to understand traffic and measure the performance of our advertising campaigns. These cookies are only set with your consent, collected through the cookie banner shown on this site. You can withdraw consent at any time by clearing your browser cookies for this site or via your browser's privacy settings.

You can control or delete cookies through your browser settings at any time. To learn more about how Google uses data for advertising and to manage your ad personalization, visit Google's Ads & Data page or Google Ads Settings.

6. How We Share Information

We do not sell, rent or trade your personal information. We may share it only in these limited circumstances:

• Service providers who process data on our behalf strictly to operate this website and handle enquiries, currently including Web3Forms (our contact-form delivery service) and LeadRat (our CRM/lead-management platform used to track and follow up on enquiries);
• The developer, Prestige Estates Projects Ltd., and its authorized representatives, where necessary to facilitate a site visit, information request, or booking you have chosen to pursue;
• Legal and regulatory authorities where required by law, court order, or to protect our rights, safety or property, or those of others; and
• A successor entity in the event of a merger, acquisition or sale of assets, subject to this Privacy Policy continuing to apply.

Our service providers are contractually permitted to use your information only to provide services to us and are not authorized to use it for their own marketing purposes.

7. Data Retention

We retain enquiry information for as long as reasonably necessary to respond to you, follow up on your interest in the project, maintain business records, and comply with legal or regulatory requirements, after which it is deleted or anonymized. You may request earlier deletion at any time (see Your Rights below).

8. Your Rights & Choices

Subject to applicable law, including the DPDP Act, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Withdraw consent to further contact or marketing communications at any time; and
• Raise a grievance regarding our handling of your personal data.

To exercise any of these rights, contact us using the details in the Grievance Officer & Contact section below. We will respond within a reasonable timeframe as required by applicable law.

9. Data Security

We use reasonable technical and organizational measures — including HTTPS encryption for data in transit and restricted access to our CRM — to protect your information from unauthorized access, loss or misuse. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

This website and its content relate to residential real estate and are not directed at, or intended for use by, anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

This site may link to third-party destinations such as WhatsApp, the official UP RERA portal (up-rera.in), or Google Maps. We are not responsible for the privacy practices or content of those third-party sites; we encourage you to review their respective privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.

13. Grievance Officer & Contact

If you have questions, concerns, or a grievance about how we handle your personal information, please contact our Grievance Officer:

This policy is a general template provided for informational purposes and does not constitute legal advice. We recommend having it reviewed by a qualified lawyer to confirm full compliance with the DPDP Act, 2023, the IT Act, 2000, and other applicable Indian laws before publishing.