Legal

Privacy Policy

This policy explains what information CSS Infracon Private Limited collects when you use this website, how we use it, and the choices you have.

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CSS Infracon Private Limited ("CSS Infracon", "we", "us", "our") operates cssinfracon.com (the "Site"). This Privacy Policy describes how we collect, use, disclose and safeguard your information when you visit the Site, use our contact/enquiry forms, or otherwise communicate with us about real estate advisory services. By using the Site, you agree to the practices described here.

1. Information We Collect

We collect information you choose to share with us, and limited technical information collected automatically:

  • Contact details you submit through our enquiry, contact or newsletter forms — such as your name, phone number, email address and message.
  • Property preferences you share with us — such as budget, location or project interest — so we can respond with relevant options.
  • Technical data collected automatically, such as browser type, device type, approximate location (city-level), pages visited and referring website, typically via standard server logs and analytics tools.
We do not knowingly collect sensitive financial information (such as full bank account or card numbers) through this website. Any documentation required for a transaction is handled through separate, secure channels appropriate to that step of the process.

2. How We Use Your Information

  • To respond to enquiries, schedule site visits, and share relevant project or property details.
  • To send updates about new project launches or resale opportunities, only if you've opted in (e.g. via the newsletter form) — you can unsubscribe at any time.
  • To improve the Site's content, layout and performance based on aggregate usage patterns.
  • To comply with applicable legal, regulatory or RERA-related record-keeping obligations.

3. Cookies & Tracking

The Site may use cookies and similar technologies to remember basic preferences and understand how visitors use the Site. You can disable cookies in your browser settings; some parts of the Site (such as saved search preferences) may not function as intended if you do.

4. Third-Party Services

Certain features on this Site are provided by third parties, each governed by its own privacy policy:

  • Google Maps — to display our office location and directions.
  • Google Fonts — to load the typefaces used on this Site.
  • WhatsApp — if you choose to start a WhatsApp conversation with us.
  • Social media platforms (Facebook, Instagram, YouTube, X) — if you interact with our profiles linked from this Site.

5. Sharing of Information

We do not sell your personal information. We may share information with:

  • Developers or project partners, only where necessary to process a specific enquiry you've made about their project, and only with your consent.
  • Service providers who help us operate the Site (e.g. hosting, email delivery), bound by confidentiality obligations.
  • Authorities, where required by law, court order, or RERA/regulatory request.

6. Data Retention

We retain enquiry and contact information only as long as reasonably necessary to respond to your request, maintain business records required under applicable law, or as you separately agree to. You may request earlier deletion, subject to any legal record-keeping requirements that apply.

7. Data Security

We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security, but we work to protect your information against unauthorised access, alteration or disclosure.

8. Your Rights & Choices

  • You may request a copy of the personal information we hold about you.
  • You may ask us to correct inaccurate information or delete it, subject to legal retention requirements.
  • You may opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

9. Children's Privacy

This Site is intended for adults seeking real estate advisory services and is not directed at children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date above will always reflect the most recent revision.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out: